As most of you know, John Resnik has decided to leave UNIPOWER in pursuit of a different opportunity. We will miss his leadership, knowledge and the care with which he handled all customer service issues. He was a good friend to all of us and will be truly missed. I bid him farewell and wish him ‘fair winds and following seas’.
At the same time, I’m pleased to announce that Mr. Tom Johnson will be assuming the role of Manager, Global Customer Service effective today 20 July 2018. Tom has been with UNIPOWER for several years, is well known throughout our global customer and partner network and is extremely knowledgeable about our processes and methodologies. We’re extremely excited to have him assume this role. During the turnover process, Tom ramped up to speed very quickly – the entire effort was truly seamless!
The same reporting structure for global customer service will remain in place, now reporting to Tom, who will in turn report directly to me. Please join me in hailing and welcoming Tom to this new and exciting position. We’re all extremely
confident in his abilities and look forward to the broader impact he will make.
John M. Carroll
Global Vice President, Sales & Customer Service